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Microsoft Word

These coaching sessions are designed to be hands on, practical, relevant and specific to each person and their particular requirements.  This will be followed by detailed coaching, feedback, content edits, recommendations, top tips, and Q&A. We aim to elevate your confidence and grow your virtual classroom skillset significantly! Let’s chat and explore how we can help you!

Premium Skill sheets

Professional Coaches

Personalized learning

Regularly updated content

Over Topics to choose from

Learn at your own pace

Online Delivery

Tests and quizzes

 Free Support after course

Certificate on Completion

Live online sessions are virtual instructor-led sessions conducted online from your location.  You will be sent an invitation to join the session. A computer with an internet connection and a browser.

You will have an opportunity to have your own virtual classroom displayed as comfort of own home or at work.

You will be sent an invitation to join the session online.

Entry requirements

Learners must have basic literacy and numeracy skills.

Computer requirements

Learners will need access to a computer and the internet.

Minimum specifications for the computer are:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Microsoft edge , Firefox, Chrome, Safari)


  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster

Learners will also need access the following applications

  • Adobe Acrobat Reader


Business Outcomes Covered in these courses

  • Microsoft 365
  • Complex Documents
  • Productivity
  • Shortcuts and Tips and Tricks

To inquire about Live Online Courses, please Call +61 2 6243 4862


Design and develop professional documents


Introduction Topics

Word Introduction

Learning Outcomes:

  • work with the basic features of Word
  • create a new document
  • work with a document
  • use a range of font formatting techniques
  • format paragraphs
  • work effectively with features that affect the page layout of your document
  • work with multiple documents
  • apply styles and themes
  • cut and copy information within and between documents
  • insert headers and footers into a document
  • save various kinds of documents
  • create and modify tables
  • insert and work with pictures in a Word document
  • enhance and correct pictures
  • print a document

Topics will be selected from the following list

Getting Started With Word
Starting Word From the Desktop
Understanding the Start Screen
Creating a New Blank Document
The Word Screen
How Microsoft Word 2019 Works
Using the Ribbon
Understanding the Backstage View
Using Shortcut Menus
Understanding Dialog Boxes
Understanding the Quick Access
Exiting Safely From Word

Your First Document
Creating Documents in Word
Typing Text
Saving a New Document on Your
Typing Numbers
Inserting a Date
Document Proofing
Checking Spelling and Grammar
Making Basic Changes
Saving an Existing Document
Safely Closing a Document

Understanding Templates
Using a Sample Template
Working With a Document
Opening an Existing Document
Navigating With the Keyboard
Scrolling Through a Document

Saving Documents
Understanding the Windows Filing
Understanding Naming Conventions
Saving With a Different File Name
Saving in a Different Location
Saving a Document for Version
Saving a Document as a PDF
Saving a Document for the Web

Text Appearance
Techniques for Selecting Text
Selecting Text Using the Mouse
Selecting Text Using the Keyboard
Changing Fonts
Changing Font Size
Making Text Bold
Italicising Text
Underlining Text
Changing Text Colour
Using the Format Painter
Working With Paragraphs
Changing Text Alignments
Changing Paragraph Spacing
Indenting Paragraphs
Starting a Bulleted List
Starting a Numbered List
Shading Paragraphs
Applying Borders to Paragraphs

Working With Pages
Changing Page Margins
Changing Page Orientation
Changing Paper Sizing
Inserting Page Breaks
Inserting Page Numbers

Multiple Documents
Opening Multiple Documents
Switching Between Open Documents
Arranging All

Themes and Styles
Understanding Themes
Applying a Theme
Understanding Styles
Applying Paragraph Styles
Applying Character Styles

Cutting and Copying
Understanding Cutting and Copying
Cutting and Pasting
Copying and Pasting
Copying Between Documents
Pasting Between Documents
Headers and Footers
Understanding Headers and Footers
Inserting Headers and Footers
Switching Between Headers and

Using Default Tabs
Setting Tabs on the Ruler
Understanding Tables
Creating a Table
Adding Data to a Table
Selecting in Tables Using the Ribbon
Selecting in Tables Using the Mouse
Inserting Columns and Rows
Deleting Columns and Rows
Changing Column Widths
Changing Row Heights
Autofitting Columns
Shading Cells
Modifying Borders
Choosing a Table Style

Understanding Pictures
Inserting a Picture
Inserting an Online Picture
Resizing a Picture
Changing the Picture
Cropping a Picture
Enhancing Pictures
Removing a Picture Background
Correcting Pictures
Colouring Pictures
Applying Artistic Effects
Applying Shadows and Reflections
Applying Picture Styles to Images
Repositioning Pictures
The Format Picture Pane
Cropping Pictures Accurately
Changing the Picture Layout

Printing Your Documents
Understanding Printing
Previewing Your Document
Quick Printing
Selecting a Printer
Printing the Current Page


Word Online


Learning Outcomes:

  • understand what Office Online is and how to access it
  • understand and access Office Online to create, save and edit common Microsoft Office documents
  • understand Word Online and how to use it
  • work with more advanced features of Word Online

Topics will be selected from the following list

Introduction to Microsoft Online
  • Working in the Cloud
  • Understanding Microsoft Online
  • Office Online and Microsoft 365
  • Accessing Microsoft Online From the Home Page

Starting With Microsoft Online

  • Accessing OneDrive
  • The OneDrive Screen
  • Uploading Files
  • Opening Files From OneDrive
  • Editing OneDrive Files
  • Deleting Files
  • Creating a New Document
  • The Office Online Screen
  • Understanding the Backstage
  • Saving a Document
  • Reading View vs Editing View
  • Opening an Existing Document
  • Working Collaboratively
  • Accessing Desktop Version in Office Online
Starting With Word Online
  • Performing Basic Editing
  • Understanding Font Formatting
  • Basic Font Formatting
  • Creating Lists
  • Applying Styles to Text
  • Printing a Document
  • Working With Word Online
  • Inserting Pictures
  • Inserting Online Pictures
  • Inserting Headers and Footers
  • Inserting Page Numbers
  • Formatting Page Numbers
  • Removing Page Numbers
  • Inserting Page Breaks
  • Inserting and Selecting Tables
  • Working With Columns and Rows
  • Formatting Tables
  • Working With Footnotes
  • Working With Endnotes
  • Inserting Comments
  • Working With Comments

Intermediate Topics

Styles and Table of Contents


Learning Outcomes:

  • Applying Styles
  • Quick Style Gallery
  • Styles Pane
  • Style Pane Options
  • Using the Style Area when Applying Styles
  • Updating Styles
  • Built-in and User-Defined Styles
  • Replace User-Defined Styles with Default Styles
  • Updating a Built-in Style
  • Deleting Styles
  • Creating a Table of Contents
  • Updating a Table of Contents
  • Using Custom Styles to Create a TOC
  • Adjust Page Numbering
  • Create an Automatic Table of Contents
  • Using RD Fields to Generate a Table of Contents



Collaborating on documents with Track Changes

 Learning Outcomes:

  • Enabling Track Changes
  • Marking up an edit using comments
  • Showing and hiding markup
  • Inline revisions and balloons
  • Accepting and rejecting changes
  • Comparing documents
  • Protecting a document


Creating long documents using Section Breaks

 Learning Outcomes:

  • Types of Section breaks
  • Inserting a Section break
  • Creating alternating page layouts of sections
  • Inserting headers and footers
  • Editing headers and footers


Mail Merge

 Learning Outcomes:
  • Create a standard document
  • Create a recipient list or connect to an existing database
  • Insert Merge Fields
  • Preview the merged output
  • Completing the Merge


Advanced Topics


 Learning Outcomes:

  • Setting Macro security
  • Recording a simple Macro
  • Running a Macro
  • Assigning a Macro to a keyboard shortcut and to a Ribbon command
  • Editing Macro code
  • Creating a Macro button


Mastering Fields

 Learning Outcomes:

  • Inserting a Document Information Field
  • Showing and hiding Fields
  • Inserting Formula Fields
  • Automatically updating Fields
  • Inserting a FILLIN Field
  • Using a REF Field




Does the course include hands-on training?

Yes, you can follow the coach as you do the training. The course also includes a quick skillsheets reference guide and quiz for each lesson, to help you cement your knowledge.

What version of software do I need?

The course is compatible with Microsoft 365 (previously known as Office 365) and Excel for Windows 2019, 2016, 2013, 2010. Also available for Mac.

I’m a beginner. Can I take this course?

Yes, you can! This online course starts with the basics and is suitable for beginners. With each lesson, you will build your knowledge, going from beginner to intermediate and advanced lessons. Once enrolled, our friendly support team and instructors are here to help with any course related inquiries.

What if I have some experience with? Is this the right course for me?

Contact our staff and customise the session based on topics you would like to learn.

How long does it take to complete the course?

Each bite-sized lesson consists of a 30min, 45min, 60min, 120min sessions.  This microlearning format makes it easy to fit learning into your busy schedule, so you can even complete a lesson during a lunch break or on your commute. Have a look at our packages


Do you have other online courses?

Yes, we do! Here are the other courses we offer:

Do you have any free resources?

You’re in luck! Start learning OVER 100 of the best shortcuts for PC and Mac (free PDF cheat sheet included). And check out our resources for regular posts.

What our learners say!

Fabulous, really fun and informative.

LisaTAFE Teacher