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Microsoft Teams

These coaching sessions are designed to be hands on, practical, relevant and specific to each person and their particular requirements.  We aim to elevate your confidence and grow your virtual classroom skillset significantly! Let’s chat and explore how we can help you!

Premium Skill sheets

Professional Coaches

Personalized learning

Regularly updated content

Over Topics to choose from

Learn at your own pace

Online Delivery

Tests and quizzes

 Free Support after course

Certificate on Completion

Live online sessions are virtual instructor-led sessions conducted online from your location.  You will be sent an invitation to join the session. A computer with an internet connection and a browser.

You will have an opportunity to have your own virtual classroom displayed as comfort of own home or at work.

You will be sent an invitation to join the session online.

Entry requirements

Learners must have basic literacy and numeracy skills.

Computer requirements

Learners will need access to a computer and the internet.

Minimum specifications for the computer are:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Microsoft edge , Firefox, Chrome, Safari)


  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster

Learners will also need access the following applications

  • Adobe Acrobat Reader


Business Outcomes Covered in these courses

  • Teams for Business
  • Sharing and Collaboration
  • Productivity
  • Microsoft 365
  • Reduces need for email attachments.
  • Reduces different versions of files.
  • Accessible on all devices.

To inquire about Live Online Courses, please Call +61 2 6243 4862


workspace collaboration tool which brings together people, communication (chat & video), tasks, and files.


Introduction Topics

Teams Introduction

 Learning Outcomes:

  • Introduction to Teams
  • Creating Teams
  • Conversations
  • Working with Teams
  • Managing Teams
  • Meetings
  • Using Teams on Mobile App

Microsoft Teams

  • What Is Microsoft Teams
  • Signing in to Microsoft Teams
  • The Microsoft Teams Screen
  • Navigating With the Sidebar
  • The Settings Menu
  • Notifications Settings
  • Downloading the Desktop App
  • Logging Out of Microsoft Teams

Creating Teams

  • Creating a Team
  • Adding Members to Your Team
  • The Team Area
  • The Conversations Tab
  • The Files Tab
  • Understanding the Wiki Tab


  • Understanding T-Bot Chat
  • Understanding Private Chat
  • Sending Private Messages
  • Replying to Private Messages
  • Team Chat
  • Emojis, GIFs and Stickers
  • Replying to Messages in
  • Team Chat
  • Sending Attachments
  • Working With Received Files
  • Saving and Liking Messages
  • Mentioning People
  • Editing and Deleting Messages

Working With Teams

  • Opening Existing Team Files
  • Creating New Team Files
  • Organising Team Files
  • Sharing Files
  • SharePoint and Microsoft Teams
  • Working With Tabs
  • Adding Channels to a Team
  • Adding Bots to a Team
  • Understanding Connectors

Managing Teams

  • Team Settings
  • Changing the Team Picture
  • Editing a Team
  • Leaving a Team
  • Deleting a Team


  • Scheduling a Meeting
  • Accepting a Meeting
  • The Meeting Window
  • Joining and Leaving a Meeting Online
  • Making and Receiving Calls

Microsoft Teams Mobile App

  • Working With Activity
  • Working With Chat
  • Working With Teams
  • Working With the More Menu


Tips and Tricks

 Learning Outcomes:

  • Spotlight video
  • Don’t allow attendees to unmute
  • Manage permissions and set who can present
  • Download attendance list
  • Whiteboard
  • Personalize video background
  • Transcribe meeting
  • CTRL + Shift + M shortcut to toggle mute
  • Order of hand raises
  • Live captions
  • Insert a quick poll
  • Save messages
  • Pin messages
  • Create rich text messages & announcements
  • Shortcut keys
  • Show or Hide Teams and Channels
  • Post to a team via email
  • Dark mode
  • Filter activity to @ mentions


Teams and SharePoint

 Learning Outcomes:

  • Teams and SharePoint
  • Group site vs Team site
  • Team document library
  • Additional SharePoint
  • Libraries/lists Pages
  • Delete the Team


Teams and OneNote

OneNote Staff Notebook: Tools for staff collaboration

  • Getting started with OneNote Class Notebook
  • Getting started with OneNote Class Notebook
  • Setting up a OneNote Class Notebook
  • Getting the most out of OneNote Class Notebook
  • Getting started with OneNote Staff Notebook
  • Setting up a OneNote Staff Notebook
  • Getting the most out of OneNote Staff Notebook

Your First Notebook         

  • Understanding OneNote Files
  • Creating a New Notebook
  • Typing a Note
  • Creating Pages
  • Creating Subpages
  • Creating Sections
  • Renaming Sections and Pages
  • Working With Page Groups
  • Moving Sections and Pages
  • Copying Sections and Pages
  • Inserting Space on a Page
  • Deleting Sections and Pages
  • Using the OneNote Recycle Bin
  • Deleting Unwanted Notebooks

Staff / Student Collboration

  • Distribute Page
  • Individual Distribution
  • Group Distribution
  • Cross Notebook Distribution
  • Delete Pages
  • Distribute Section
  • Distribute Section Group
  • Copy Library Content
  • Create Staff Notebook
  • Add and Remove Members
  • Add and Remove Leaders
  • Manage Notebooks



 Learning Outcomes:

  • Introduction to Whiteboard
  • Launch whiteboard in Microsoft Teams
  • Using Whiteboard in Microsoft Teams
  • Insert text
  • Insert note
  • Drawing tools
  • Panning & zooming
  • Settings
  • Get back to Whiteboard session
  • Get standalone Whiteboard app
  • Whiteboard start page
  • Whiteboard app main canvas
  • Pen, ruler, & selection tools\
  • Insert text
  • Insert note
  • Insert image
  • Insert menu & templates
  • Collaborate & share with others
  • Settings menu


Tasks in Teams

 Learning Outcomes:

  • Launch Tasks
  • Pin the Tasks app to the left rail
  • Overall organization of Tasks
  • My tasks & entering a task
  • Enter task details
  • Bulk edit tasks
  • Filter by important tasks
  • Filter by planned tasks
  • View active or complete tasks
  • Filter tasks by date & priority
  • Differences with Microsoft To Do
  • Add a new list
  • Add a group or team plan
  • How your team sees a plan in Teams
  • Add & assign a group task
  • Enter group task details
  • Share link to a group task
  • Bulk edit group tasks
  • View active or complete group tasks
  • Filter by date, priority, label, bucket & assignment
  • Board view & adding buckets
  • Chart view
  • Schedule / Calendar view
  • Assigned to me view


Tasks in Shifts

 Learning Outcomes:

  • Introduction to Shift
  • Launch Shifts
  • Create new team schedule
  • Confirm time zone and closest city
  • Main interface
  • Add and rename group
  • Add people
  • Add note that is visible to staff
  • Add shift
  • Add activity to shift
  • Add open shift
  • View by day, filters, and Views
  • Requests
  • Settings
  • Time clock
  • Copy schedule
  • Share with team
  • Team members’ perspective
  • Request a shift
  • Request time off, swap & offer shift
  • Clock in
  • Approve requests
  • More options
  • View all schedules & create new schedules
  • Mobile experience


Leading your team while working from home

 Learning Outcomes:

  • Search for meeting notes in OneNote
  • Use OneNote to take notes during meetings
  • Add a OneNote Tab in Teams
  • Utilize background effects in a Teams video call
  • Share your desktop during a Teams video meeting
  • Hold audio and video meetings with your coworkers in Teams
  • Schedule a meeting in Teams


Conversation Tools

 Learning Outcomes:
  • Understanding T-Bot Chat
  • Understanding Private Chat
  • Sending Private Messages
  • Replying to Private Messages
  • Team Chat
  • Emojis, GIFs and Stickers
  • Replying to Messages in
  • Team Chat
  • Sending Attachments
  • Working With Received Files
  • Saving and Liking Messages
  • Mentioning People
  • Editing and Deleting Messages



Does the course include hands-on training?

Yes, you can follow the coach as you do the training. The course also includes a quick skillsheets reference guide and quiz for each lesson, to help you cement your knowledge.

What version of software do I need?

The course is compatible with Microsoft 365 (previously known as Office 365) and Excel for Windows 2019, 2016, 2013, 2010. Also available for Mac.

I’m a beginner. Can I take this course?

Yes, you can! This online course starts with the basics and is suitable for beginners. With each lesson, you will build your knowledge, going from beginner to intermediate and advanced lessons. Once enrolled, our friendly support team and instructors are here to help with any course related inquiries.

What if I have some experience with? Is this the right course for me?

Contact our staff and customise the session based on topics you would like to learn.

How long does it take to complete the course?

Each bite-sized lesson consists of a 30min, 45min, 60min, 120min sessions.  This microlearning format makes it easy to fit learning into your busy schedule, so you can even complete a lesson during a lunch break or on your commute. Have a look at our packages


Do you have other online courses?

Yes, we do! Here are the other courses we offer:

Do you have any free resources?

You’re in luck! Start learning OVER 100 of the best shortcuts for PC and Mac (free PDF cheat sheet included). And check out our resources for regular posts.

What our learners say!

I wish I learnt this much earlier in my career. All staff should engage in this training, it’s really valuable.

MegTAFE Teacher