Richard Hume CEO
Jansz Group assists organisations or all sizes. Our different division deliver training, assessment and certification in a range of areas; research and customer discovery, along with practical innovation programs and the developments.
We provide tailored solutions for a select group of customers, who wish to progress their business through development of individual skills and how these connect and thrive in group environments.
We do business primarily by referral, but please feel free to contact directly if you wish to know more.
Russell Darroch Head of IT
Dr Russell Darroch brings an extensive background to Jansz Group. As an ANU lecturer he he helped establish Womens Studies, Environmental Studies, and Environmental Psychology in addition to running the Honours program for many years and a significant number of PhD students. With a background in computing and social psychology he has extensive experience in data, databases, survey design, statistics, analysis, and research methods. Since 1979 he had been closely involved with modern computing, particularly focused on Microsoft and Apple technologies.
As one of the original Microsoft Certified professionals he has extensive experience as a Microsofft Insider on Windows operating systems, all Office products, SharePoint, SQL Server, Exchange, and Teams. He has concentrated on training, consulting, and architecture. With work in all advanced training and consulting in Office products he has skills in VBA, macros, and other Office tools. Recent work has also focused on the evolving technologies in all versions of SharePoint and Office, particularly the Online versions. Working as an occasional Microsoft consultant he has helped to assess and rectify problems in a number of businesses over the last 3 decades, including many Federal departments, ACT government agencies, the Australian National University (Australian Space Agency), Microsoft, and one of the big 4 banks. As a troubleshooter his broad experience in training, consulting, and architecture enables him to assess situations thoroughly and as quickly as circumstances permit. He has held Secret level security clearances for multiple agencies. As the owner of major training companies he has worked with virtually every Federal department but in particular has done training and consulting roles with Treasury in past years.
Gordana Miljkovic Digital Coach
Bachelor of Information Technology and Communications BIS and Ecommerce (with Honours) in 2001. Given my extensive knowledge of the Microsoft Office suite and Adobe Suite, my training predominantly focuses on advanced courses and the high-end user. I am however, just as comfortable facilitating courses at the introductory level. My training repertoire includes; Project, Access, Excel, Word, PowerPoint, Outlook, OneNote, PowerBI, Visio, Dreamweaver, InDesign, Photoshop, Illustrator and Acrobat. Aside from training, I have undertaken major projects with major companies (Sydney, Brisbane & Gold Coast) in Microsoft Office related consulting.
My delivery of courses also incorporates the following topic areas to ensure participants meet their objectives:
• Adult Learning Styles, Learning Blocks, Adult Learning Principles, Preparing a Session Plan, Presenting and the Feedback Process, Building Rapport and Credibility, Framing, Evaluation, Review and Action Plans.
Greg Friend COO
Highly experienced and successful in a number of key industries including Education, Startups, Retail, Sales, Presenting, Public Speaking, Master of Ceremonies, Acting, Directing and Entertainment. An excellent communicator who builds strong teams based upon the foundations of honesty, integrity, hard work and above all, enjoyment in the workspace.
– Excellent communicative and presentational skills
– Creative thinker and problem solver
– Understands education on a global level
Master of Information Technology graduate specialized in Software Design and Development from Charles Sturt University in 2018. During my university I have gained various technical skills related to programming, designing, Ms office and databases. I also have participated in different research projects which are related to technology and health. Working for last 4 years in Australia, it has helped me to enhanced my written and verbal communication skills, troubleshoot customer problems while maintaining a coolheaded attitude and code savvy person.
Kirsten Kerrisk Digital Coach
Beginning my career in Architecture utilising CAD software, I quickly observed that I had a talent for squeezing the most out of software and making it work for me. I adeptly shared my knowledge with colleagues and taught them what I had learned as I became known as the unofficial guru of AutoCAD. The skills I’d learned and the tricks I knew were highly sought after. Moving on from architecture into tutoring AutoCAD and training small groups, I found myself in the world of geospatial Information systems – teaching people to use AutoCAD and Munsys a GIS tool that is integrated with AutoCAD. Another sideways move into physical training had me enriching people’s lives through health and fitness. I am now using my skills as a trainer and my knowledge of Microsoft 365 to share what I know with adults with varying levels of abilities as a Digital Coach with Jansz Digital Coaching.
I am at my best when I am involved in technical training. I have a genuine and natural passion for learning new features of technology and desire to help others. I work continuously to keep up to date in a dynamic world, whilst focusing on the big picture. I use my excellent communication skills, emotional intelligence, imagination and adaptability to relate to my clients.
I have a reputation for quickly grasping new ideas and concepts, and I use my in-depth technical expertise to develop innovative and creative solutions to problems. I see myself as a highly driven individual who exceeds set goals without ever compromising the highest quality levels of customer service.
I relish new and refreshing challenges – coaching people through software and sharing what I know gives me great satisfaction.
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